TERMS AND CONDITIONS & Privacy policy

WEBSITE TERMS AND CONDITIONS

1. Agreement
   1. These Terms and Conditions, together with our Privacy Policy, apply to your use of Prior Identity Pty Ltd (“we”, “our” or “us”) website located at www.prioridentity.com (“Site”).
   2. By browsing or using the Site, you agree to these Terms and Conditions, along with our Privacy Policy (collectively, the “Agreement”). If you do not agree with the Agreement, you must not access, browse, or use this Site.
2. Interpretation
   1. In this Agreement:

“Agreement” has the meaning in clause 1.2;

“Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act

2010 (Cth);

“Business Day” means 9:00am – 5:00pm Monday to Friday, excluding Saturdays, Sundays and public holidays in Victoria, Australia; 

“Consumer Guarantee” has the meaning given in Division 1 of Part 3-2 of the Australian Consumer Law;

“Customer” means the person or legal entity listed on the purchase invoice or sales document and includes anyone acting on their behalf or with their express or implied authority; 

“Delivery Cost” means the costs associated with delivery of Products or Services as specified in an Order, including, without limitation, transport, freight or shipping charges, insurance costs, import and export taxes and duties;

“Intellectual Property” means all present and future intellectual or industrial property rights (whether or not registered) throughout the world, including, without limitation, in respect of patents, copyright, moral rights, trade names, trade marks, logos, systems, circuit layout, designs, software, plant breeder’s rights, domain names, trade secrets and confidential information; 

“Material” means any information, data, source codes, drawings, content, text or images in any form (whether visible or not), audio recordings, video recordings, lists, sound, video, links, layout, look and feel, control features and interfaces contained on the Site, or otherwise displayed, uploaded or published on, or via, the Site;

“Order” means an order for Products or Services placed by a Customer on, or via, the Site; 

“Privacy Policy” means our privacy policy available at https://prioridentity.com/privacy-policy

“Products” means the merchandise, products, goods or items listed or advertised on the Site for sale or otherwise;

“Services” means the services listed or advertised on the Site for sale or otherwise; 

“Site” has the meaning in clause 1.1; and

“you" or "your" means the person or entity accessing, using or relying upon the Site and includes, when applicable, the Customer. 

1. Any reference in this Agreement to the singular includes the plural, to any gender includes all genders, to any act or statute includes any Act or statute which supersedes, replaces or modifies any earlier Act or statute, to persons includes all bodies and associations both corporate and incorporated and vice versa. Paragraph headings are for reference purposes only and all references to clauses are to clauses in this Agreement unless otherwise specified.
2. Site Use
   1. You may access and download certain educational resources ("Resources") from the Site without requiring membership or registration, where explicitly designated as free. For other Resources, a purchase or contribution may be required. To support our work, you may choose to make a voluntary contribution when downloading free Resources by entering your desired amount in the contribution field provided before initiating the download.
   2. You warrant and represent that your access to, or use of, the Site is not unlawful or prohibited by any laws which apply to you. You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.
   3. You agree that you have sole responsibility for any activity that occurs on or using your Account. You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your Password or Account. 
   4. We may, in our absolute discretion, terminate your Account, disable your Account or restrict your access to the Site (temporarily or permanently) where you have breached the Agreement or for any reasonable reason and at any time. Under these circumstances, you may be prevented from accessing all or parts of the Site, your Account details or any other content associated with your Account. We will not be liable to you or any third party if this occurs. We may impose limits or restrictions on the use you may make of the Site. Further, we may, for any reason, at any time and without notice to you, withdraw the Site, or change or remove Site functionality.
   5. The Site may contain links to third party websites. Any links to such websites provided on the Site are for convenience only. We do not represent that we have any relationship with any linked websites nor recommend or endorse any goods, services or third party content appearing on, or via, other websites linked to this Site. We are not responsible for any loss or damage that may arise from your access to, and/or use of, third party websites, products and services. Additionally, we are not responsible for the content or privacy practices associated with linked websites. You should make your own enquiries before using and/or accessing third party websites. 
   6. You may not use the Site other than for its intended purpose. You agree not to engage in any activity that interferes with or disrupts the Site’s functionality, including scraping, data mining, or circumventing security features. Unauthorised data extraction is prohibited. You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or attempt to do so, or otherwise interfere with, or restrict, any person or visitor from accessing or using the Site.
   7. Unless otherwise expressly stipulated in this Agreement, you must not copy, adapt, distribute, display, reproduce or transmit any content displayed or published on the Site.  
   8. You must take your own precautions to ensure that the telecommunications equipment and computer systems used by you to access and use the Site does not expose your telecommunications equipment and computer systems to any viruses, malicious computer code or other forms of interference which may damage your computer system. We accept no responsibility for any loss or damage to you or anyone else which may arise out of, or in connection with, your access to, and use of, the Site.
3. Legal Capacity 
   1. You must be eighteen (18) years of age or older to Order and/or purchase Products or Services on, or via, the Site.
   2. If you are under the age of 18 years (Minor), you may browse the Site and download free Resources where explicitly designated as such, but you must obtain parental or guardian consent to make any purchases.
   3. By placing an Order, you acknowledge and agree that:
      1. You are over the age of eighteen (18) years, or you have obtained the relevant permission from a parent or guardian to make a purchase or contribution; and
      2. You accept the Agreement and agree that you have entered into a binding legal contract with us in relation to the Agreement.
   4. If you are a parent or guardian permitting a Minor to make a purchase, contribution, or create an Account, you agree to:
      1. Exercise supervision over the Minor's use of the Site;
      2. Assume all risks associated with the Minor's use of the Site as outlined in this Agreement;
      3. Ensure that all content and information the Minor may encounter on the Site is suitable and appropriate;
      4. Assume all liabilities resulting from the Minor's use of the Site and their Account;
      5. Ensure the accuracy and truthfulness of all information submitted by the Minor; and
      6. Provide the consents contained in this Agreement on behalf of the Minor.
   5. We may, at any time, request written confirmation from a parent or guardian that you have permission to access and use the Site, make a purchase, or contribute funds.
   6. We reserve the right to take legal action and/or seek compensation for any loss or damage we may suffer as a result of, or in connection with, any transaction entered into by a Minor, or from the parent or guardian of a Minor who causes an Order to be placed or a contribution to be made.
4. Pricing
   1. Some of our Resources are available for download free of charge. However, if you wish to support our work, you may:
      1. Enter your desired contribution amount when downloading Resources
      2. Subscribe to our Patreon page for exclusive content
      3. Support us through our GoFundMe campaign
      4. Purchase Products (when available)
   2. All contributions and Product purchases are in Australian Dollars and include GST (unless otherwise specified). Users outside Australia are responsible for any additional local taxes or duties applicable in their jurisdiction. 
   3. Product prices are subject to change without notice. Once an order is confirmed, the price is fixed.
   4. If a discount code is entered at the checkout, it has the effect of applying a discount solely across the cost of the Products. Any associated Delivery Cost will be unaffected by the discount code and payable at the ordinary rate.
   5. You agree to pay Delivery Costs as they are calculated and listed in the Order confirmation at the time of purchase. 
   6. International Delivery Costs do not include insurance or any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the person who placed the Order.
   7. In accordance with Australian export regulations we are required to declare the exact value of all items and identify the Order as dutiable “merchandise”. We are also prohibited by law from identifying an Order as a “gift” for export purposes, even if you have placed the Order with the intention of delivery to a gift recipient.
   8. To the maximum extent permitted by law, we reserve the right to refuse a sale to any Customer.
5. Product Specifications
   1. Although we endeavour to provide accurate and complete information on the Products and Services listed or advertised on the Site, we cannot guarantee that the information is up to date, accurate and complete at all times. We reserve the right to (but are not obligated to) make changes or updates to information displayed on the Site at any time without notice to you. 
   2. Unless otherwise stated, any accessories, decorations or furnishings shown in images of Products or Services on the Site are not included. 
   3. All weights, heights and other measurements listed on the Product specifications are provided for reference and are approximate only. 
6. Orders
   1. Orders for Products can be placed by completing the order form on the Site and clicking the "confirm" button. For Resources, you may download them directly and optionally enter a contribution amount of your choosing.
   2. An Order is not accepted and legally binding on us until we confirm by email (to your nominated email address as listed in your Account) that:
      1. payment has been received for the Order;
      2. the Products Services are available; and
      3. the Order has been processed.
   3. To the maximum extent permitted by law, Orders may not be cancelled by you once they have been accepted by us, unless as otherwise outlined in clause 10.
   4. We operate an online business and we will communicate with Customers or visitors to our Site who make an enquiry primarily via email. It is the Customer’s responsibility to therefore ensure that the correct contact details are provided and that the nominated email address is regularly checked for correspondence. 
   5. Each Order (once confirmed by us in writing) represents a separate agreement between the parties (and each separate Order placed by you on, or via, the Site will be subject to this Agreement). 
   6. We reserve the right, at our absolute discretion, to:
      1. refuse to sell or to cancel Orders from Customers that request commercial quantities of Products or Services; or
      2. cancel your Order at any time prior to dispatch of the Products, or the provision of the Services, to you.
   7. If an Order has been cancelled, refused or cannot be met due to unavailability of Products and/or Services, funds paid in relation to that Order will be refunded in full as soon as is reasonably practicable. You will be provided with email acknowledgement of the cancellation and refund.
   8. We accept no responsibility for Orders that are declined, misplaced, not received or not accepted due to disruptions caused to our internet connections or our computer systems.
   9. Where you have provided an incorrect or incomplete delivery address for your Order and your Order is returned to us, we may redeliver the Order at your request and charge a redelivery fee for each subsequent delivery attempt.
   10. We do not guarantee the availability of any Products or Services displayed or ordered on, or via, the Site.
7. Payment
   1. You can pay for your Orders or make contributions using any of the methods specified on the Site. A surcharge may apply to payments made by credit card depending on the credit card used.
   2. You agree and acknowledge that we will treat an electronic instruction as authentic and are under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.
   3. If your nominated payment method triggers our internal suspect transaction protocols, we may contact you to confirm additional details, or rescind the transaction. In this case, until your Order has passed our fraud prevention protocols your Order will not be fulfilled. If you do not provide the requested information within 7 days, your Order will be cancelled and your payment will be refunded back to you via the method in which you paid. These information requests are sent to help protect credit card holders from online fraud though we provide no guarantee that we will identify any or all instances of online fraud that may occur in relation to any Order made on or via the Site.
   4. Payment processing services for Orders and/or Services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By placing an order and using Stripe to process payments you agree to be bound by the Stripe Services Agreement, which may be modified by Stripe from time to time. As a condition of enabling payment processing services through Stripe, you agree to provide us with accurate and complete information about you and your business, and you authorise us to share it and transaction information related to your use of the payment processing services provided by Stripe. 
8. Delivery and Ownership of Products
   1. This section applies only to physical Products ordered through the Site. Digital Resources are delivered via immediate download upon completion of any optional contribution.
   2. We will not deliver Products to PO Box addresses, post restante addresses or addresses outside of Australia (unless otherwise agreed by us in writing). We reserve the right to refuse shipping to remote or rural locations.
   3. Delivery Costs will vary depending on the Order you have made, the method of delivery, the location for delivery and any taxes or duties that may be charged in relation to delivery of the Order. 
   4. Orders must be paid in full before delivery can be made. 
   5. You acknowledge and agree that it is your responsibility to ensure that you have nominated the correct delivery address and provided sufficient and appropriate details to identify the recipient in making an Order, and we are not responsible for any misplaced parcels or for delivery of any Order to an unintended recipient as a consequence of incorrect details. 
   6. You must ensure that any person who collects or takes delivery of the Products on your behalf is authorised by you to do so. Title and risk in the Products pass to the Customer on signing for delivery of the Products. Where a Customer gives written authority for Products to be delivered without a signature:
      1. any and all included insurance cover (if any) will be voided; and 
      2. title and risk in the Products pass to the Customer on delivery of the Products to your nominated delivery address. 
   7. The nominated courier will deliver the Products on a Business Day. 
   8. We are not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customer's responsibility to liaise with our nominated courier company in relation to date of delivery and to make themselves available to take delivery at the nominated time for delivery. Any information provided by us to a Customer in relation to the method of delivery and estimated delivery time will be from a third party, and as such we do not guarantee the accuracy or currency of such information. Delivery timelines provided are estimates only. We are not liable for delays caused by factors outside our control, including weather, strikes, or customs regulations.
9. Repairs, Refunds and Returns
   1. Nothing contained in this Agreement excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Competition and Consumer Act 2010 (Cth) or any other national, state or territory legislation (the “Acts”) where to do so is unlawful. 
   2. To the maximum extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon you pursuant to any of the Acts, our sole liability for breach of any such condition, warranty or other obligation is limited to supplying the Products or Services again or payment of the cost of having the Products or Services supplied again.
   3. To the maximum extent permitted by law, we will not provide you with a refund, or exchange or repair the Products or Services purchased by you on, or via, the Site where:
      1. the Products are damaged through misuse, accident or abnormal use; or
      2. the Australian Consumer Law or any manufacturer’s warranty does not apply.
   4. Consumer Guarantees cannot be excluded and are in addition to any manufacturer’s warranties or extended warranties purchased or given to you. 
   5. If a Product is damaged, incorrect or faulty, you should contact us as soon as possible at contact@prioridentity.com to arrange your return or exchange. You must comply with directions or instructions given by us in relation to returning the damaged, faulty or defective Products to us or the manufacturer.
   6. Returned Products must be returned with proof of purchase, be in their original packaging and be in a re-saleable condition. If you are returning Products due to a fault or defect under a Consumer Guarantee, you may return the Products without their original packaging.
   7. It is the Customer’s responsibility to ensure that returned Products are returned safely and within a reasonable period of time. We accept no responsibility for Products lost in transit.
   8. Where you are returning Products to us because of our failure to comply with a Consumer Guarantee, Products returned to us will be at our cost. Refunds may take up to 10 Business Days to be processed.
   9. Customers are permitted to cancel their Order at any time prior to the Products being dispatched from our premises. 
   10. Refunds are available only as required by ACL guarantees, and users can contact us at contact@prioridentity.com for claims. Voluntary refunds outside ACL may apply in specific cases at our discretion. 
10. Intellectual Property
    1. You acknowledge that we or our licensors are the owners of all Intellectual Property Rights in the Site and in all Material published on the Site, and we retain all rights, title and interest in the Site and Material (including Intellectual Property Rights contained therein) irrespective of any licence we may grant to you to access, and use, the Site. 
    2. You may access and use the Site (including Intellectual Property Rights contained therein) for your personal and non-commercial use only. You must not in any form or by any means reproduce, modify, distribute, store, transmit, publish, use or display the Material on another website or create derivative works from any part of the Site or the Material or commercialise any information obtained from any part of the Site or Material without our prior written consent. 
    3. By uploading, posting, transmitting or otherwise making available any content or material via the Site (“Your Content”), you: 
       1. grant to us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable and sub-licensable licence to use, publish, reproduce and otherwise exploit Your Content in any form for any purpose and unconditionally waive any moral rights that you might have in respect of Your Content; and
       2. represent and warrant that you either own the Intellectual Property Rights in Your Content or have the necessary permission to upload, post, transmit or otherwise make available Your Content via the Site.
    4. We reserve the right to terminate any licence granted to you under the Agreement and/or remove any of Your Content from the Site, at any time, for any reason and without notice to you.
    5. You agree that you will not modify or copy the layout or appearance of the Site nor any computer software or code contained in the Site, and that you will not decompile, disassemble, reverse engineer or otherwise attempt to discover, interfere with or access any source code related to the Site.
11. Linking to the Site
    1. Linking to our Site must not imply association or endorsement without written consent. Framing this Site on other sites is not permitted, and we reserve the right to revoke linking permissions. 
    2. You must not establish a link to the Site from any website that is not owned by you.
    3. This Site must not be framed on any other website, and you must not create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission at any time without written notice.
12. Indemnity
    1. To the maximum extent permitted by law, you agree to indemnify us and our officers, directors, employees, or contractors (collectively, the “Indemnified”) and to keep indemnified and hold harmless the Indemnified from and against any and all actions, claims, demands, losses, damages, taxes, liabilities, costs, and/or expenses (including reasonable legal fees) that may be incurred by, or sustained by, the Indemnified arising directly or indirectly out of, or in connection with:
       1. your access to, and use of, the Materials, the Site, or any Products or Services;
       2. your breach of this Agreement; or
       3. your misuse of the Site or the Products or Services.
    2. This indemnity does not exclude or limit any rights or remedies that you may have under the Australian Consumer Law or other applicable laws that cannot be excluded or limited.
13. Liability
    1. To the maximum extent permitted by law, we exclude all:
       1. conditions, guarantees or warranties expressed or implied by law; and 
       2. any liability to you or to any third person however arising (and whether arising under statute, negligence or otherwise) for any personal injury or death to you or any third person, or for any special, direct, indirect or consequential loss or damage (including, but not limited to, loss of income or revenue, loss or interruption of business, loss of profits, revenue or contracts, loss of anticipated savings, loss of data, loss of use, loss of privacy or loss of goodwill),

arising out of, or in connection with, access and/or use of the Material, the Site, or any Products or Services Ordered on, or via, the Site and this Agreement.  

1. To the maximum extent allowed by law, statutory rights under the Australian Consumer Law (ACL) remain unaffected. Consequential damages (e.g., loss of data, revenue) are excluded, with liability limited to AUD $250. You acknowledge and agree that the limitations of liability contained in this clause are a fair and reasonable allocation of the commercial risk between the parties.
2. To the maximum extent permitted by law, all typographical, clerical or other errors or omissions in sales literature, quotations, price lists, acceptances or offers, invoices or other documents or information issued by us will be subject to correction without any liability on our part.
3. Privacy
   1. We are committed to protecting your privacy and personal information. Please see our Privacy Policy for further details about our practices relating to the collection, use, disclosure and storage of your personal information.
4. General
   1. We reserve the right to amend these Terms and Conditions. For significant changes, we will notify you via email or banner notice on the Site before the changes take effect. Any other amendments to this Agreement will have immediate effect from the time that they are published on the Site.
   2. Although we do our best to provide the most up-to-date information on the Site as this becomes available, we cannot warrant the accuracy or completeness of the information provided. 
   3. Any provision of this Agreement which is void or unenforceable may be severed from this Agreement without affecting the enforceability of other provisions.
   4. A failure or delay by us to exercise a power or right under this Agreement does not operate as a waiver of that power or right, and the exercise of a power or right by us does not preclude our future ability to exercise that or any other power or right.
   5. This Agreement is governed by, and must be construed according to, the laws of Victoria, Australia and the parties submit to the exclusive jurisdiction of the courts exercising jurisdiction there. 

PRIVACY POLICY 

Privacy policy

Prior Identity Pty Ltd ("we", "us" or "our") are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store, share and disclose your personal information. 

1. Openness and transparency

We are committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). We ensure that we will take all necessary and reasonable steps to comply with the APPs and to deal with inquiries or complaints from individuals about compliance with the APPs. 

By accessing and using our website, products and services, you agree to and consent to the collection, use, storage and disclosure of personal information by us as set out in this Privacy Policy.

2. Personal information

Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion (whether true or not, and whether recorded in a material form or not). 

The type of personal information we collect from you includes, without limitation, the following: 

· your full name;

· address;

· email address;

· your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;

· details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;

· any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;

· information you provide to us through customer surveys;

· billing information (including credit and bank details); or

· any other personal information that may be required in order to facilitate your dealings with us.[MS1] 

3. Collection

We will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. Generally, we will collect personal information directly from you, and only to the extent necessary to provide our products and services requested or ordered by you and to carry out our administrative functions or as required by law. We [will /will not] [MS2] collect sensitive information from you. 

We may also collect personal information from you when you fill in an application form, communicate with us, visit our website, provide us with feedback, complete online surveys or participate in competitions. We may collect personal information about you from our business partners or from third parties. 

If you use a pseudonym when dealing with us or you do not provide identifiable information to us, we may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you. 

We require individuals to provide accurate, up-to-date and complete personal information at the time it is collected. 

4. What do we do with your personal information?

We use and disclose your personal information for the purposes for which the information is collected, or for a directly related purpose, including (but not limited to):

· providing our website, products and services to you;

· administering, protecting, improving or optimising our website, products and services (including performing data analytics, conducting research and for advertising and marketing purposes);

· billing you for purchasing or using our website, products and services; 

· informing you about our website, products, services, rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;

· responding to any inquiries or comments that you submit to us;

· verifying your identity;

· any other purpose you have consented to; and

· any use which is required or authorised by law.

5. Disclosure of personal information

We may disclose your personal information to:

· third-parties we ordinarily engage from time to time to perform functions on our behalf for the above purposes;

· any person or entity to whom you have consented to us disclosing your personal information to;

· our external business advisors, auditors, lawyers, insurers and financiers; and 

· any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.

6. Access and management

Subject to some exceptions provided by law, you may request access to your personal information in our customer account database, or seek correction of it, by contacting us. See section 11: Contact information. Should we decline you access to your personal information, we will provide a written explanation setting out our reasons for doing so. 

We may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. We will not charge you for making the request.

If you believe that we hold personal information about you that is not accurate, complete or up-to-date then you may request that your personal information be amended. We will respond to your request to correct your personal information within a reasonable timeframe and you will not be charged a fee for correcting your personal information. 

If we no longer need your personal information for any of the purposes set out in this Privacy Policy, or as otherwise required by law, we will take such steps as are reasonable in the circumstances to destroy your personal information or to de-identify it.

7. Direct marketing 

Where we have your express or implied consent, or where we are otherwise permitted by law, we may use your personal information to send you information about products and services we believe are suited to you and your interests or we may invite you to attend special events.

At any time you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. You can opt out by following the unsubscribe instructions included in the relevant marketing communication, or by contacting us in writing at contact@prioridentity.com. 

8. Cross-border disclosure

We may disclose your personal information to third party recipients located in or outside of Australia in order to provide our website, products and services to you. 

When entering into a transaction with us you consent to your personal information being disclosed or transferred to such Recipients and you acknowledge and agree that we have no obligation to take such steps as are reasonable in the circumstances to ensure that the information that is transferred or disclosed to the Recipients will be treated in a manner that is consistent with the APPs. You also agree that insofar as the law allows, we have no liability to you or anyone else for any breach by the Recipient of the APPs.

9. Prior Identity website

When transmitting personal information from your computer to the Prior Identity website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

The Prior Identity website may use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but if you do so, you may not be able to fully experience the interactive features of the Prior Identity website.

10. Security

We may hold your personal information in either electronic or hard copy. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. 

However, we cannot guarantee the security of any personal information transmitted over the internet and therefore you disclose information to us at your own risk. We will not be liable for any unauthorised access, modification or disclosure, or misuse of your personal information. 

11. Contact information

If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us at contact@prioridentity.com.

12. Miscellaneous

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the Prior Identity website.

Dated: 06 December 2024

[MS1]Please advise sections to remove, add, adapt or change as relevant

[MS2]Do you collect ‘sensitive information’? The Privacy Act defines ‘sensitive information’ as information or an opinion about an individual's racial or ethnic origin, political membership, associations or opinions, religious or philosophical beliefs or affiliations, membership of a professional association or trade union, sexual orientation or practices, criminal record, health information and genetic or biometric information. 

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at:

prioridentity@proton.me